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PRIVACY POLICY

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For Let’s Talk: Mental Health

Last Updated: 05/12/2024

Let’s Talk: Mental Health (the “Service”) is committed to protecting the privacy and personal information of its users. This privacy policy outlines how we collect, use, and safeguard your information when using our service. By using Let’s Talk: Mental Health, you agree to the terms outlined in this Privacy Policy.

1. Information Collection

a. Information You Provide
When using the Service, you may voluntarily share information about your mental health, feelings, or life experiences. This may include sensitive personal information.

b. Automatically Collected Data
We do not collect personally identifiable information automatically. Any analytical data collected (such as session duration or general user trends) is anonymized and used solely for service improvement.

2. How We Use Your Information

a. Purpose of Use
Your shared information is used to provide empathetic, supportive, and practical mental health guidance. The Service does not store, share, or sell your information.

b. No Personal Data Storage
No personal identifiers (names, contact details, or addresses) are stored. If you require country-specific helpline numbers, you may access Me for Myself’s Helpline Numbers.

3. Data Protection

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. Your interactions with the Service are designed to prioritize confidentiality and security.

4. Third-Party Resources

The Service may provide links to external resources, such as:

  • World Health Organization (WHO)
  • National Institute of Mental Health (NIMH)
  • The Pema
  • Me for Myself
  • Think Mental Health WA

These resources are included to supplement guidance. Let’s Talk: Mental Health is not responsible for the privacy practices of third-party websites.

5. User Rights

  • Anonymity: You may use the Service without sharing any personally identifiable information.
  • Control: You control what information you choose to share with the Service.
  • Data Requests: Since no personal data is stored, there is no mechanism to retrieve or delete personal data.

6. Limitations of the Service

Let’s Talk: Mental Health is a virtual support tool and does not replace professional mental health services. The Service may gently encourage professional support when appropriate but will never pressure users to share information or seek external help unless necessary for their safety.

7. Updates to This Policy

This Privacy Policy may be updated periodically. Users will be notified of significant changes, and the latest version will always be available within the Service.

8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact lakey.socialmail@gmail.com.

By using Let’s Talk: Mental Health, you trust us to safeguard your privacy and provide compassionate, reliable support.